• Hertz Gold Plus Rewards
Hertz Gold Plus Rewards

User ID is a unique ID that you can create in order to login to Hertz.com. This is an optional field that can be used in place of your member number that you will receive once you complete the enrollment process.

Note: you will still be able to login to hertz.com using your member number if you don't choose to create a unique ID.

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Executive Officers

Company Overview  |  Corporate Governance Overview  |  Executive Officers  |  Board of Directors  |  Committee Composition  |  Committee Charters  |  Governance Documents

Laura Smith

Ms. Smith has served as Executive Vice President, Global Marketing and Customer Experience since June 2020. Ms. Smith hasmore than 20 years of expertise in the travel industry and customer experience. She joined Hertz in 2002 in Dublin, Ireland where she held various leadership roles at the company’s international customer contact center. In 2013, she relocated to the United States to lead Hertz’s Customer Care team and contact center in North America. In 2019, she was promoted to Senior Vice President of Customer Experience, overseeing the company’s global Customer Care and Customer Experience organizations.